249
Active Members
13
New participants last week
149
Posts last 7 days
34
New threads last 7 days

Members

Current Week ago Month ago
Members 6292 6242 6096
- Participants 2690 2680 2627
- Active 249 253 288
- Inactive 2441 2427 2339

Posts

Last 7 days Prev 7 days Last month
Posts 149 142 706
- Threads 34 29 127
- Comments 115 113 579

Newly active members

Name First Activity Recent Activity
Susan Beauregard Yesterday at 14:47 Yesterday at 14:52
Mark Lindquist Yesterday at 12:11 Yesterday at 12:11
Lindsay Taylor Yesterday at 09:23 Yesterday at 09:23
Alka Tandan Wednesday at 08:06 Wednesday at 08:12
Hannu Jaakkola Tuesday at 00:43 Tuesday at 00:43
Alberto Gianera Tuesday at 00:35 Tuesday at 00:35
David Wagner Monday at 21:05 Monday at 21:05
Jamie Sanchez Monday at 15:00 Monday at 15:00
Ingrid Helsingen Warner Monday at 14:44 Monday at 14:44
Emeric Delalandre Monday at 14:21 Wednesday at 04:35
Natasha Vianna Sun 16 April '17 Sun 16 April '17
Odharnait Ansbro Sun 16 April '17 Sun 16 April '17
Colomba della Pianura Sun 16 April '17 Sun 16 April '17
Nicole Karlis Thu 13 April '17 Thu 13 April '17
Cara Friedman Thu 13 April '17 Thu 13 April '17
Patrick Curtis Thu 13 April '17 Thu 13 April '17
Diana Tower Thu 13 April '17 Thu 13 April '17
Chrissy Bernal Wed 12 April '17 Wed 12 April '17
Louisa Sullivan Wed 12 April '17 Wed 12 April '17
Liz Gorson Tue 11 April '17 Tue 11 April '17
Chris King Tue 11 April '17 Tue 11 April '17
Amanda Michelle Jones Tue 11 April '17 Tue 11 April '17
Julia Tanasic Tue 11 April '17 Tue 11 April '17
Mike Bruno Tue 11 April '17 Tue 11 April '17
Jodi Gilbert Bepler Tue 11 April '17 Tue 11 April '17

Recent posts

James McMahon

Tell us a little more about your community and goals for it? I've been working with it for four years and can give you some insights. In my case, I'm scrapping it and moving to Wordpress + buddypress + discourse. Some of the issues I've had may...
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Alessio Fattorini

Great news! I'm a big CMX content fan ;-)
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Ludovic Labbé

Thanks for your advise.
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Ludovic Labbé

Hi. Who use this product ? What do you think about it ? https://www.socialengine.com/products/php?_ga=1.230599448.52066652.1492712134 Thanks.
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Jeska Dzwigalski Kittenbrink

I'm always looking for C-level execs in Tech to endorse the executive women in their network for private tech startup board service on TheBoardlist. It's a niche community, but so important to improve diversity in tech leadership. If you (or...
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Annemarie Dooling

Hi! This isn't public yet so I don't have a listing, but I'm in the market for a community-minded social editor. I really need someone who can talk to niche groups and share to and with them and turn readers into evangelists. I'll send the...
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Regina Walton

Hi Mark, welcome, and thanks for the email. :)
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Brian Oblinger

Data, automation, and AI are going to play more significant roles as we go forward. There's a lot of opportunities for specific community management tasks that are done manually today to be automated - the point of which shouldn't be to remove...
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Fedor Skuratov

Slack or Telegram if your community is quite small. First adopters can be supported via instant messaging apps - it is much faster than making FB group. WhatsApp/Messenger if you prefer them.
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Fedor Skuratov

I think that more and more communities will be supported via messengers.Why? Well, first of all, instant messaging is more realistic. Forums and groups in social networks represents the "broken" communications form which is not natural. It's the...
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How to use Community Analytics

The Homepage

This is the homepage, this is where you will generally go to for the initial overview of your community. This is your daily starting point where you can check for any anomalies, read up on the latest posts and newest members, and click through to anything that catches your eye.

Other menu items

Home
The homepage shows you the high level overview of your community.
Members
The members overview is where you'd go if you want to find out how your members are doing.
Posts
The posts overview shows recent posts and threads, giving you a full overview on what's happening.
Charts
The charts show the trends in your community. They allow click-through to quickly zoom in on anomalies you might encounter.
Cohort Analysis
The cohort chart group users based on their join date. Allowing for very powerful comparisons between yearly quarters.
Leaderboard
The leaderboard shows your topmost members/posts based on various criteria. It is under active development, if you have any feedback or ideas, please contact us!
Search
Search allows you to find users and posts based on several categories, tags, cohorts and a free text search
Help
Clicking the question mark provides you with a contextual help overlay.

Member types

Anyone who has a registered account in your community is considered a member. In Community Analytics there are several subtypes of members, most importantly participants and active members,

Active members

Those members that have contributed to your community in the past 28 days are considered active members. This is one of the best metrics of community health. More active members indicate that more and more people feel compelled to contribute.

Participants

People which have participated in your community at least once are called participants. While this is an important number to be aware of, Community Analytics cautions against using the total in daily reports, since this is mostly a vanity metric. It is better to report on active members and/or on new participants.

Inactive members

Participants that have not been active in the past 28 days are considered inactive.

Posts

A post is everything a member writes, e.g. comments, threads, replies, polls etc. Keeping an eye on the number of posts per week and the number of threads per week is good practice for a CM.

Lonely Posts

When a member posts something, and there is no one else in the thread with him, that thread is considered lonely. Try to keep the number of lonely posts low, since an unanswered question is unattractive for both the asker and any potential (new) visitors.

For a bit of a deep dive, you can consider having a look at the number of posts per member and the average number of posts in a thread.